Metrology Advisory Retainer

The Metrology Advisory Retainer provides ongoing access to senior metrology and ISO/IEC 17025 technical authority.

This service is designed for laboratories that require defensible technical judgement, consistent decision-making, and audit-ready confidence—without the need for full-time senior in-house expertise.

This is not a support desk or question-and-answer service.
It is structured access to independent technical oversight.

  • This retainer is appropriate for organisations that:

    • Operate under ISO/IEC 17025

    • Lack senior in-house metrology depth

    • Need confidence in technical positions before assessments

    • Want to reduce audit risk and uncertainty

    • Require external technical authority to validate decisions

    It is particularly suited to:

    • Small and mid-sized calibration laboratories

    • Vendors supporting accredited labs

    • Organisations managing complex or novel measurement scenarios

  • The retainer provides ongoing technical judgement and advisory input, including:

    • Review of proposed technical positions

    • Clarification of ISO/IEC 17025 expectations

    • Identification of technical risk areas

    • Support in forming defensible, assessor-aware decisions

    • Independent perspective on measurement and calibration questions

    The focus is on decision confidence, not task execution.

  • To avoid misunderstanding, the advisory retainer does not include:

    • Writing or maintaining procedures or documentation

    • Acting as laboratory management or technical management

    • Taking responsibility for compliance outcomes

    • Emergency or on-demand work outside agreed response times

    • Unlimited availability or informal messaging channels

    Project-based consulting and training are handled separately.

    • Advisory access is provided via defined communication channels

    • Response times and availability depend on the selected tier

    • Engagements are ongoing and preventative in nature

    • Capacity is limited to ensure quality and responsiveness

    Specific scope and expectations are confirmed prior to engagement.

  • Advisory retainers are offered on a limited-capacity basis.

    This service is not suitable for all organisations.


    Availability depends on scope, context, and current commitments.

Request availability

If you believe an advisory retainer may be appropriate for your organisation, you may request availability below.

Request Advisory Retainer Availability