Metrology Advisory Retainer

This retainer is appropriate for organisations that:

• Operate under ISO/IEC 17025

• Lack senior in-house metrology depth

• Need confidence in technical positions before assessments

• Want to reduce audit risk and uncertainty

• Require external technical authority to validate decisions

It is particularly suited to:

• Small and mid-sized calibration laboratories

• Vendors supporting accredited labs

• Organisations managing complex or novel measurement scenarios

The retainer provides ongoing technical judgement and advisory input, including:

• Review of proposed technical positions

• Clarification of ISO/IEC 17025 expectations

• Identification of technical risk areas

• Support in forming defensible, assessor-aware decisions

• Independent perspective on measurement and calibration questions

The focus is on decision confidence, not task execution.

To avoid misunderstanding, the advisory retainer does not include:

• Writing or maintaining procedures or documentation

• Acting as laboratory management or technical management

• Taking responsibility for compliance outcomes

• Emergency or on-demand work outside agreed response times

• Unlimited availability or informal messaging channels

Project-based consulting and training are handled separately.

• Advisory access is provided via defined communication channels

• Response times and availability depend on the selected tier

• Engagements are ongoing and preventative in nature

• Capacity is limited to ensure quality and responsiveness

Specific scope and expectations are confirmed prior to engagement.

Advisory retainers are offered on a limited-capacity basis.

This service is not suitable for all organisations.

Availability depends on scope, context, and current commitments.